Letter to ordinary shareholders (September 2002)
18 September 2002
Dear Shareholder,
Please find enclosed a copy of our 2002 interim report.
As we are constantly looking at ways to improve and deliver shareholder value, I am also taking this opportunity to write with news that those of you who have access to on-line facilities might find useful.
Through our website and the website of our registrars, Capita IRG Plc, in respect of your shareholding in Gallaher Group Plc, I am delighted to be able to inform you of the on-line facilities we are now able to offer. These facilities are summarised below.
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-Shareholder electronic communications
As a Gallaher Group Plc shareholder, this facility allows you to register your e-mail address on-line to enable you to, in future, receive shareholder communications such as annual and interim reports via the internet rather than through the post, as well as allowing you to lodge proxy votes on-line.
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-Account enquiry
You can access your personal shareholding details on the register, including share transaction history, dividend payment history and also to obtain an up-to-date shareholding valuation.
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-Amendment of standing data
This allows you to change your registered postal address and add, change or delete dividend mandate instructions, as well as elect or cancel an election to have future dividends reinvested via the Gallaher Group Plc dividend re-investment plan.
From this site, you can also download certain forms such as change of address, stock transfer and dividend mandate forms.
To make use of any of these facilities, please log onto the Gallaher website:
and select ‘shareholder information’. Alternatively, go to our registrar’s website:
and select ‘shareholders’ before selecting Gallaher Group Plc from their client list. You will then be presented with the full range of on-line services available to Gallaher shareholders.
To access the above facilities you will need to input your surname, IVC / investor code (which can be found on your share certificate and dividend tax counterfoil), and post code. Some facilities also require you to apply for a user ID as well as register a password. Where this is required, instructions are clearly detailed on the website.
Should you have any queries in respect of the above facilities, please do not hesitate to contact Capita IRG’s helpline on 0870 1623100, overseas 0044 20 8639 2157, or e-mail at ssd@capita-irg.com.
I hope you find these facilities useful and thank you for your continued support of Gallaher Group Plc.
Yours faithfully,
Claire Jenkins
Director, investor relations
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